# Delve Systems

> Delve Systems is a South African retail data analytics company based in Cape Town, operating since 2019. Delve offers the widest range of retail video analytics in South Africa and serves retailers of every size, from a single store to networks of 6,000 stores.

Delve's team specialises in retail data analytics. It connects sales, stock, customer and in-store data into dashboards built for each role in a retail business, from the store floor to the boardroom. Delve develops its own in-store video analytics and is an innovator in the field.

## Products

Eight solutions on one connected platform: Connect, Unify, Act.

- [Sync: Retail Data Integration](https://www.delve.systems/sync): connects any POS, ERP, e-commerce or CRM system into one clean data set.
- [OmniRetail: Retail Data Analytics](https://www.delve.systems/omniretail): dashboards for every role, across sales, stock and customers.
- [Fraud Analytics: Loss Prevention](https://www.delve.systems/fraud-analytics): flags refund, return, discount, void and staff exceptions.
- [StoreScore: KPI, Target & Rewards Management](https://www.delve.systems/storescore): KPIs and targets for every store and staff member.
- [Apollo: AI Chat for Retail Data](https://www.delve.systems/apollo): runs any AI model (Claude, ChatGPT, Gemini and more) securely on your own retail data, in Microsoft Teams or WhatsApp. Runs on OmniRetail.
- [Forecast Pilot: Demand Forecasting](https://www.delve.systems/forecast-pilot): SKU-level forecasts for planning, buying and allocation.
- [Allocation Engine: Stock Allocation](https://www.delve.systems/allocation-engine): automated allocation and store-to-store balancing.
- [RetailEye: In-Store Video Analytics](https://www.delve.systems/retaileye): seven modules and 54 metrics covering footfall, capture rate, occupancy, anonymous demographics, queues, till utilisation, heatmaps, customer journeys, and retail media impressions and proof of play. No video is stored.

## Who Delve serves

- Independent retailers with one store
- Regional chains and franchise groups
- National and multi-brand retailers with up to 6,000 stores
- Shopping centres and malls that need footfall and tenant insights

## Company

- [About Delve](https://www.delve.systems/about)
- [Get a quote](https://www.delve.systems/pricing)
- [Book a demo](https://www.delve.systems/book-a-demo)
- [Contact](https://www.delve.systems/contact): info@delve.systems, +27 87 095 7605, Cape Town
- [Careers](https://www.delve.systems/careers)
- [Support](https://www.delve.systems/support)
- [Customer login (Delve Insights platform)](https://insights.delve.systems/)

## Optional

- [Full product and capability reference](https://www.delve.systems/llms-full.txt)